What if the secret to building a mass market company was hiding in something as simple as a coffee bean? In this episode, Kristi Ross reveals how understanding her employees financial literacy turned into a competitive advantage. Michael sits down with Kristi Ross, co-founder of TastyTrade and founder of U3 Coffee, to explore the surprising challenges of building a coffee ecosystem company. With 35 years in trading and over 40 mergers and acquisitions under her belt, Kristi shares why she left the financial world to unite farmers, entrepreneurs, and customers through specialty coffee. You'll discover the three critical reasons startups fail, why basic technology still solves massive problems in ancient industries, and how Quantum in Chicago is the next big thing. Kristi brings hard-won wisdom from building 7 companies in 10 years and transitioning from serving 7% of Americans (options traders) to 75% (coffee drinkers). Her insights on employee engagement, financial education, and community impact will change how you think about mass market businesses.