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The latest episode of The Digital Transformist
Why AI Fails in the Real World

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41

Your AI works perfectly in testing. So why does it fall apart in the real world? Matt Soltau, Global Director of Strategy and Operations at Intelliphas, joins The Digital Transformist to reveal why even the most promising AI projects fail when they move from concept to production. From an AI-powered call center in Singapore confidently giving customers incorrect information to companies still relying on printing, scanning, and emailing documents in 2026, Matt exposes the hidden data and infrastructure problems holding businesses back. In this episode, we explore: - Why AI succeeds in a sandbox but fails in production - How poor data integration can derail even the smartest AI solutions - Why outdated systems and disconnected data create expensive bottlenecks - The hidden security risks of citizen developers - How to balance AI innovation with governance and compliance Matt brings real-world experience from regulated industries to explain why successful AI transformation isn't just about the technology. It's about building the right foundation. If your organization is investing in AI, this is a conversation you don't want to miss. Chapters: 00:00 - Intro 01:18 - Common AI and Data Readiness Problems 04:27 - Real Story: Insurance Call Center AI Failure 07:58 - Sandbox to Production: The Critical Leap 11:10 - Data Governance in the Age of Citizen Developers 14:56 - Balancing Innovation with Compliance Get Mike's book "Superpowered" on Amazon: https://www.amazon.com/dp/B0F1Y2M3X4 Caxy Interactive -- Showing organizations how to play offense with technology. https://www.caxy.com | [email protected]

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Tech Talks

Can the 80-20 Rule Make Your Business Boom?

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Discover the secret to making your business thrive with the 80-20 rule. This powerful principle can help you focus on the most critical aspects of your organization, driving growth and success. By applying the 80-20 rule, you can identify the 20% of efforts that generate 80% of results, and make data-driven decisions to optimize your resources. In this video, we'll explore how adaptive leadership and change management strategies can help you implement the 80-20 rule, and become a change agent in your organization. Learn how to develop the leadership skills needed to drive innovation and growth, and take your business to the next level. Whether you're an entrepreneur, manager, or leader, this video will show you how to harness the power of the 80-20 rule to achieve remarkable results. Transforming Corporate Leadership with AI and Executive Coaching | The Digital Transformist In this episode of The Digital Transformist, host Mike LaVista is joined by Loic Potjes, an executive coach based in Johannesburg, South Africa. Loic shares his fascinating journey from corporate leadership to running a successful executive coaching firm. They discuss key strategies for business scaling, AI readiness, and the 80/20 rule in management. Loic offers insights into change management, the importance of having a clear North Star, and the role of AI in revolutionizing business strategies. Tune in to learn practical tips for achieving extraordinary growth and leveraging AI in today's fast-paced business environment.

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