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The latest episode of The Digital Transformist
Become a “Connected Connector”: Give More Than You Ask

Ep 

39

What if the person negotiating on your behalf isn’t actually on your side? Bill Himmelstein, CEO and founder of Tenant Advisory Group, pulls back the curtain on commercial real estate and explains why going without tenant representation can cost you far more than you realize. In this episode, Bill reveals: • Why some of the biggest landlords would rather you skip the broker • Why your attorney may not be able to protect you from overpaying • Why only about 20% of available properties ever make it to online searches • The costly mistakes tenants make when negotiating leases • And the networking philosophy that helped Bill build his business without relying on cold calls His secret? Becoming a “connected connector” — someone who creates opportunities for others instead of constantly asking for them. Bill has spent 17 years representing commercial real estate tenants across Chicago and nationwide. His approach to relationships, business development, and networking offers lessons that go well beyond real estate. If you sell a service, negotiate major deals, or want to build a network that actually creates opportunities, this conversation is worth a listen. Chapters: 00:00 - Intro 01:52 - What Tenant Advisory Group Does 03:54 - Red Flags When Negotiating Leases 05:57 - The Friend Landlord Myth 08:23 - Hidden Market vs Public Listings 12:01 - The Connected Connector Philosophy 13:40 - Givers Gain and BNI Origins 16:54 - Three Rules for Networking Partners 22:11 - Building Trust Through Generosity 27:30 - Managing Your Network Strategically 32:45 - The ROI of Being a Connector Get Mike's book "Superpowered" on Amazon: https://www.amazon.com/dp/B0F1Y2M3X4 Caxy Interactive -- Showing organizations how to play offense with technology. https://www.caxy.com | [email protected]

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Desmond Clark's Journey: From NFL to Logistics

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What if the secret to thriving in logistics isn't newer technology, but older wisdom about human connection? Former NFL tight end Desmond Clark reveals why his brokerage firm flies out to remote Texas oil fields to meet customers in person, a rare move in an industry that's increasingly automated. In this conversation, Des walks through his winding path from 12 years in professional football to founding Bear Down Logistics in 2021. You'll learn why he believes AI should enhance human relationships rather than replace them, how showing up in person during a crisis can turn potential disaster into deeper trust, and what "standards over feelings" really means when you're building a company culture. Des brings hard-won lessons from the NFL locker room to the logistics boardroom, sharing frameworks from his book *Principles of Winning* that apply whether you're moving freight or moving the needle on company performance. If you're rethinking how technology and humanity intersect in your business, this episode is for you. Subscribe for more conversations with leaders who are transforming industries through people-first innovation. Chapters: 00:00 - Intro 00:34 - NFL Career to Entrepreneurship Journey 02:01 - Human Connection Over Technology 04:45 - Meeting Customers in Person 06:31 - Discovering Hidden Opportunities on Site 09:00 - Crisis Management and Problem Solving 10:35 - Standards Over Feelings Philosophy 14:44 - Giving Honest Feedback on Teams 18:23 - Accountability and Culture Building 24:16 - Personal Growth and Self-Awareness 28:40 - Building Bear Down Logistics 32:15 - Operational Excellence in Practice Get Mike's book "Superpowered" on Amazon: https://www.amazon.com/dp/B0F1Y2M3X4 Caxy Interactive -- Showing organizations how to play offense with technology. https://www.caxy.com | [email protected]

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