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The latest episode of The Digital Transformist
Become a “Connected Connector”: Give More Than You Ask

Ep 

39

What if the person negotiating on your behalf isn’t actually on your side? Bill Himmelstein, CEO and founder of Tenant Advisory Group, pulls back the curtain on commercial real estate and explains why going without tenant representation can cost you far more than you realize. In this episode, Bill reveals: • Why some of the biggest landlords would rather you skip the broker • Why your attorney may not be able to protect you from overpaying • Why only about 20% of available properties ever make it to online searches • The costly mistakes tenants make when negotiating leases • And the networking philosophy that helped Bill build his business without relying on cold calls His secret? Becoming a “connected connector” — someone who creates opportunities for others instead of constantly asking for them. Bill has spent 17 years representing commercial real estate tenants across Chicago and nationwide. His approach to relationships, business development, and networking offers lessons that go well beyond real estate. If you sell a service, negotiate major deals, or want to build a network that actually creates opportunities, this conversation is worth a listen. Chapters: 00:00 - Intro 01:52 - What Tenant Advisory Group Does 03:54 - Red Flags When Negotiating Leases 05:57 - The Friend Landlord Myth 08:23 - Hidden Market vs Public Listings 12:01 - The Connected Connector Philosophy 13:40 - Givers Gain and BNI Origins 16:54 - Three Rules for Networking Partners 22:11 - Building Trust Through Generosity 27:30 - Managing Your Network Strategically 32:45 - The ROI of Being a Connector Get Mike's book "Superpowered" on Amazon: https://www.amazon.com/dp/B0F1Y2M3X4 Caxy Interactive -- Showing organizations how to play offense with technology. https://www.caxy.com | [email protected]

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Digital Transformation

The Secret to Mastering Digital Transformation

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Join us as we uncover the critical elements necessary for avoiding the common pitfalls in digital transformation. We emphasize the importance of having a clear vision and strategy, ensuring that your organization understands the underlying business problems driving the transformation. You'll hear about the significance of committed leadership and effective communication, both essential to navigating the transformation journey successfully. We'll also discuss assessing organizational readiness for change and the vital role of change management in ensuring a smooth transition. Listen in as we explore the key principles for successful business transformation. We stress the importance of recognizing when to leverage internal expertise and when to seek external help, especially when implementing new systems like ERP. Understand the potential pitfalls of overestimating internal capabilities and the necessity of being realistic about time and costs. We also cover the impact of transformation on existing roles, the challenges of siloed operations, and the crucial aspects of data security and privacy in increasingly interconnected systems. Finally, we highlight the value of customer-centric transformation and continuous improvement. Discover how internal and external customer feedback can optimize business processes, accelerating services like quoting and invoicing to boost customer retention and satisfaction. Embrace Agile methodologies to iteratively improve products and services based on continuous feedback. We emphasize the need for prioritizing transformations that have a tangible impact on the bottom line, encouraging a shift from convenience to profitability in business decisions. Tune in for a comprehensive discussion on value-driven decision-making in transformations, ensuring your efforts are strategic and beneficial for your organization.

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