What if the secret to thriving in logistics isn't newer technology, but older wisdom about human connection? Former NFL tight end Desmond Clark reveals why his brokerage firm flies out to remote Texas oil fields to meet customers in person, a rare move in an industry that's increasingly automated. In this conversation, Des walks through his winding path from 12 years in professional football to founding Bear Down Logistics in 2021. You'll learn why he believes AI should enhance human relationships rather than replace them, how showing up in person during a crisis can turn potential disaster into deeper trust, and what "standards over feelings" really means when you're building a company culture. Des brings hard-won lessons from the NFL locker room to the logistics boardroom, sharing frameworks from his book *Principles of Winning* that apply whether you're moving freight or moving the needle on company performance. If you're rethinking how technology and humanity intersect in your business, this episode is for you. Subscribe for more conversations with leaders who are transforming industries through people-first innovation. Chapters: 00:00 - Intro 00:34 - NFL Career to Entrepreneurship Journey 02:01 - Human Connection Over Technology 04:45 - Meeting Customers in Person 06:31 - Discovering Hidden Opportunities on Site 09:00 - Crisis Management and Problem Solving 10:35 - Standards Over Feelings Philosophy 14:44 - Giving Honest Feedback on Teams 18:23 - Accountability and Culture Building 24:16 - Personal Growth and Self-Awareness 28:40 - Building Bear Down Logistics 32:15 - Operational Excellence in Practice Get Mike's book "Superpowered" on Amazon: https://www.amazon.com/dp/B0F1Y2M3X4 Caxy Interactive -- Showing organizations how to play offense with technology. https://www.caxy.com | [email protected]
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